Aura Hearts

Your item is handmade and therefore may vary from the image.

Please take note of the announcement bar for an estimated turnaround time. This excludes shipping.

Contact us within 30 days of receiving your item to arrange a return. Item must be returned in the condition it arrived in.

On receipt of your return, your order will be refunded in full.

Your item will be presented on a branded backing card if applicable, and popped in an organza gift bag.

This is then placed in a paper bag, and wrapped in tissue and string,

Everything is finished off with a little sparkle, and popped in recyclable cardboard box.

Items are presented prettily so they're ready ro gift. No invoices are included in packaging unless requested.

Your order is shipped after the stated turnaround has elapsed.

All items are sent Royal Mail First Class. This should take 1-3 working days to arrive after dispatch. Willow Rose Designs holds no responsibility for items delayed in the post due to carrier delays.

UK orders are untracked unless stated otherwise.

International Shipping is available Tracked.