Frequently Asked Questions

Many discounts are applied automatically at checkout. There is also a space to add a discount code at the final checkout step. Only 1 discount can be used at a time.

We gladly accept returns and will refund in full if returned in its original, unworn condition within 30 days of receipt. Your refund will be processed via the original payment method. 

Every order is made to order, and can take up to 2 weeks to be made. You will receive a dispatch email when your order is en route. All orders are sent First Class.

Primarily, I use silver plated brass based chains. They are lead and nickel free. 

If you have specific requirements and would like to discuss different metals used for your jewellery, please pop a message using the contact form!

I use a mixture of naturally occurring and man-made/altered crystals in my work. 

Check the descriptions on each item for information about the crystals used. In all cases, I strive to source high grade quality crystals. My man-altered crystals are often clear quartz which has been altered in some way, such as the aura quartz which is bonded with metals.

I use hypoallergenic 304 stainless steel for my earring findings.

If you have any requirements, pop me a message using the contact form to discuss. 

Yes! No pricing is visible within your website orders. All orders are packaged prettily using recyclable materials, making them perfect to send directly to recipients.